Last Updated: August 2026
SageContent (“Sage,” “we,” “our,” or “us”) is operated by N2 Content Marketing LLC, d/b/a “SageContent,” a Colorado limited liability company. Sage is a subscription software platform that provides AI-powered content tools and related production services to financial advisors and similar content creators (“you” or “Customer”).
These Terms and Conditions (“Terms”) govern your access to and use of the Sage platform at sagecontent.ai and app.sagecontent.ai, the associated applications, APIs, and Documentation, and all related services (the “Services”).
By creating an account, clicking “I accept,” completing checkout, or using any part of the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.
If you have executed a separate written agreement with us covering the Services, including a Sage Concierge Service Agreement or a signed Order Form, that agreement controls to the extent it conflicts with these Terms. In all other respects these Terms continue to apply. No purchase order, vendor form, or other document you submit will modify these Terms, and any additional or conflicting terms in such a document are rejected and have no effect, notwithstanding our acknowledgement or performance.
You must be at least 18 years old and legally able to enter into contracts. If you accept these Terms on behalf of a firm, entity, or organization, you represent that you have authority to bind it, and “you” refers to both you and that entity, which is jointly and severally responsible for all obligations under these Terms. You further represent that you hold all licenses, registrations, and approvals required to conduct your business and to publish the content you create using the Services, and that your use of the Services is permitted by your firm’s policies and supervisory procedures.
The Services are not available for self-service signup. Access requires a scheduled consultation with our sales team and completion of checkout with a valid payment method on file. A payment method is required whether or not a free trial is applied to your Account.
You are responsible for all activity under your Account and for maintaining the confidentiality of your credentials, and you accept responsibility for any use of the Services through your credentials, whether or not authorized by you. Notify us at sage@sagecontent.ai promptly of any unauthorized use.
You represent that your registration, billing, and contact information is accurate and complete, and you agree to keep it current. We may rely on the information in your Account for all notices and billing.
Your Subscription begins on the effective date shown at checkout or on your Order Form and continues for the initial term you select, monthly or annual. Annual Subscriptions are for a fixed twelve-month term.
Your Subscription and any recurring Add-On renew automatically for successive terms of equal length, and the payment method on file will be charged at the then-current rate, unless cancelled before the renewal date. Monthly Subscriptions renew monthly; annual Subscriptions renew annually.
We will send you an email reminder in advance of each automatic renewal of your Subscription and of any recurring Add-On. For annual Subscriptions and annually recurring Add-Ons, that reminder will be sent not less than twenty-five (25) and not more than forty (40) days before the renewal date. Each reminder will identify what is renewing, the amount that will be charged, the renewal date, and how to cancel.
You may cancel your Subscription, or any recurring Add-On independently of your Subscription, online at any time from your dashboard, or by emailing sage@sagecontent.ai. Cancellation prevents the next automatic renewal and takes effect at the end of your then-current billing period. We will not require you to call us, speak with anyone, or leave the Services in order to cancel. We may present a retention, pause, or right-sizing option during cancellation and may ask why you are leaving, but you may decline any offer, skip any question, and complete your cancellation immediately.
Cancellation of an annual Subscription during its twelve-month term prevents renewal at the end of that term. It does not shorten the term, suspend or reduce fees committed for that term, or entitle you to a refund of any portion of the fees paid for it.
We may elect not to renew your Subscription by giving you written notice at least thirty (30) days before the end of the then-current term.
Cancellation stops future charges. It does not entitle you to a refund of amounts already paid, and annual fees are not prorated.
On cancellation, expiration, or termination of your Subscription for any reason, all unused Editing Credits and all unused Studio Days in your Account are forfeited, including Editing Credits delivered during a free trial. Forfeited Editing Credits and Studio Days are non-refundable and have no cash value. The parties acknowledge that this forfeiture is not a penalty, that it reflects the agreed exchange under which credits and Studio Days are made available at subscription rates and roll over without expiry while your Subscription is active, and that we price the Services in reliance on it. If you intend to use accumulated Editing Credits or Studio Days, do so before cancelling.
You may pause your Subscription once in any rolling twelve (12) month period for up to thirty (30) days. A pause must be requested through your dashboard or by emailing sage@sagecontent.ai before the next billing date. During a pause, recurring Subscription fees and recurring Add-On charges are suspended, but any fees already charged for the current billing period are not refunded or prorated. Access to the Services is suspended during the pause, and unused Editing Credits, Studio Days, and AI Usage remain in your Account but may not be consumed until the Subscription resumes. At the end of the thirty (30) day pause, your Subscription will automatically resume and billing will continue on the same renewal schedule as before the pause. If you cancel during a pause, Section 4.4 and Section 4.6 apply and any unused Credits and Studio Days are forfeited.
We currently offer Sage Flex, an individual base Subscription; Teams, a multi-seat organizational Subscription; and Sage Concierge, a premium done-for-you program available only under a separately executed Service Agreement. Any Flex or Teams Subscription may be combined with the Add-Ons described in Sections 5.3 and 5.4.
The features included in each plan are described on the Pricing Page or on your Order Form. Sage Flex includes access to the AI content tools, the AI Video Editor, the Video Board, compliance tooling and exports, the Learning Center, and a recurring AI Usage allocation. Plans do not include Editing Credits except where expressly stated on your Order Form.
The fees applicable to your Subscription and to each Add-On, including base Subscription fees, per-credit rates, per-seat fees, Studio Day rates, and AI Usage extension fees, are those set out on the Pricing Page or on your Order Form at the time of purchase. Annual Subscription fees are billed in full at the start of each annual term.
Teams Accounts require a minimum of three seats. A Teams Account receives a single organizational AI Usage allocation sized according to its seat count, which is pooled and shared across all seats rather than metered per user.
Teams Accounts include no Editing Credits. Only the organization, acting through a Team Administrator, may purchase Editing Credits; individual members may not purchase credits independently. The Team Administrator selects, and may change at any time, whether organizational credits are pooled for any member to draw from or assigned to specific members who may draw only against their own allocation.
Administrators may add or remove seats at any time. Added seats are billed prorated for the remainder of the current billing period. Removed seats remain active until the end of the current billing period.
The organization is responsible for the acts and omissions of its Team Administrators and seat holders, for their compliance with these Terms, and for all activity and fees incurred under its Teams Account. Actions taken by a Team Administrator, including allocation of credits, removal of seats, and cancellation, bind the organization.
Sage Concierge is available only under a separately executed Sage Concierge Service Agreement, which sets out the fees, term, deliverables, resource allocations, client obligations, and other terms applicable to that engagement. Where that agreement and these Terms conflict, the Sage Concierge Service Agreement controls with respect to the Concierge engagement; these Terms continue to govern your use of the Services. Nothing on the Pricing Page or in these Terms constitutes an offer of Concierge services, which are engaged only on execution of the Service Agreement by both parties.
Plans and pricing we no longer offer are not available to new subscribers. Where we have transitioned you to a current plan on legacy economics, those legacy rates apply only for as long as your Subscription remains continuously active. If the Subscription is cancelled, lapses for non-payment, or is reduced below its transitioned allocation, the legacy rates are forfeited and any subsequent purchase is priced at then-current rates. Legacy rates are a personal accommodation to you, are not assignable, and do not survive a change of control of your firm.
Each plan includes a recurring AI Usage allocation. If you approach your allocation limit, we will notify you and offer the option to purchase an extension. AI Usage allocations do not roll over between billing periods, have no cash value, and are not refundable.
AI features are provided for interactive use by the licensed individuals in your Account. We may apply rate limits and may throttle, restrict, or suspend access to AI features where use is automated, scripted, or excessive, or where it degrades or threatens to degrade the Services for other customers or exceeds the capacity we obtain from our AI providers.
Free trials are not available by self-service signup. Where we offer one:
Fees are charged in advance and are payable in U.S. dollars through our payment processor. You authorize us and our processor to charge the payment method on file automatically on each renewal date and on each purchase date for Subscription fees, recurring Add-On fees, and other amounts you incur.
You agree to maintain current, valid payment information, and you authorize us and our processor to obtain updated card information from your card issuer or a card-updater service and to re-attempt failed charges. We may apply any payment received to the oldest outstanding amount owed.
You are responsible for all sales, use, VAT, GST, excise, and similar taxes and governmental charges, other than taxes on our net income. Fees are exclusive of such amounts. All payments must be made free of withholding or deduction; if any is required by law, you will pay the additional amount necessary so that we receive the full amount invoiced.
We may change Subscription fees, Add-On pricing, and service rates from time to time. We will give you at least fifteen (15) days’ prior notice by email or in-app notification before a revised fee takes effect, unless a longer period is required by applicable law. The notice will state the new price, the date it takes effect, and how to cancel. A fee change will not take effect during a term for which you have already paid in full. Continued use of the Services after a fee change takes effect constitutes acceptance of the revised fees. If you do not accept a fee change, your sole and exclusive remedy is to cancel under Section 4.4 before it takes effect.
Except where required by applicable law, all fees are non-refundable and partial periods are not prorated. This includes Subscription fees, Editing Credit purchases, Studio Day charges, and AI Usage extensions. Non-use of the Services, of Editing Credits, of Studio Days, or of AI Usage does not entitle you to any refund or credit.
You agree to contact us at sage@sagecontent.ai to resolve any billing dispute before initiating a chargeback or payment reversal for properly invoiced fees. If a chargeback is initiated for properly invoiced fees, you remain responsible for the original amount owed together with any chargeback, processing, or administrative fees we incur, and we may suspend the Services under Section 16 until the matter is resolved. Past-due amounts accrue interest at the lesser of one and one-half percent (1.5%) per month or the maximum rate permitted by applicable law, and you will reimburse us for reasonable costs of collection, including attorneys’ fees, court costs, and collection agency fees.
The Services are content production tools. They are not a compliance system, a supervisory system, or a books-and-records system.
You are solely responsible for all regulatory and compliance review, approval, substantiation, disclosure, recordkeeping, retention, supervision, and final authorization to publish any content created with or through the Services, including all approvals required by your firm, FINRA, the SEC, any state securities or insurance regulator, and any other applicable regulator.
We do not provide legal, tax, investment, accounting, or compliance advice and do not act as a broker-dealer, investment adviser, or compliance consultant. Our compliance features, including approval tracking, approval dates, representative fields, and CSV and document exports, are recordkeeping conveniences intended to support your own compliance process. We make no representation that they satisfy any particular regulatory requirement.
We do not act as, and do not undertake the obligations of, a recordkeeping or archiving service provider. Without limiting the foregoing, we do not undertake to preserve, maintain, index, or produce records in a manner that satisfies Rule 204-2 under the Investment Advisers Act of 1940, Rule 17a-3 or 17a-4 under the Securities Exchange Act of 1934, FINRA Rules 2210 or 4511, or any comparable requirement. You are responsible for maintaining your own records of required retention in your own systems, and you agree not to rely on the Services as your system of record.
No Output or other product of the Services is compliance-reviewed or approved for publication by Sage.
We may modify, add to, or discontinue features, tools, plans, and Add-Ons from time to time, including in order to improve the Services or to respond to changes in third-party platforms or AI providers.
We will not materially reduce the core functionality of a plan during a term for which you have already paid in full without offering you the option to cancel and receive a prorated refund of the unused portion of that term. That option is your sole and exclusive remedy for any such reduction.
Features identified as beta, preview, or early access are provided as-is, may be changed or withdrawn at any time, are excluded from every commitment in these Terms, and are used at your own risk.
We and our licensors retain all right, title, and interest in the Services, including the underlying software, prompts, instruction sets, models, workflows, methods, templates, and Documentation (“Sage IP”), and in all improvements to and derivative works of the Sage IP however arising. Except for the limited rights expressly granted in these Terms, no rights are granted by implication, estoppel, or otherwise.
Subject to your payment of applicable fees, we grant you a non-exclusive, non-transferable, non-sublicensable right to access and use the Services during your Subscription term for your internal business purposes.
If you provide us with suggestions, feature requests, ideas, or other feedback about the Services, we may use, implement, and commercialize it without restriction, attribution, compensation, or obligation to you, and you grant us a perpetual, irrevocable, worldwide, royalty-free license to do so. Feedback is not your Confidential Information.
You retain ownership of User Content, and Customer Data is yours.
As between you and Sage, and subject to your payment of applicable fees and to our rights in the Sage IP, you own the Outputs generated for you, which are treated as User Content under these Terms. Because the AI features operate on shared models and instruction sets, Outputs are not unique or exclusive to you, and we may generate identical or similar Outputs for other customers. We make no representation that any Output is protectable, original, or free of third-party rights.
You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, adapt, and display User Content and Customer Data as necessary to provide, maintain, secure, support, and improve the Services for you.
You additionally grant us a non-exclusive, royalty-free license to use your name, firm name, logo, likeness, and publicly published User Content in marketing, promotional, and advertising materials, including on our website, in email, on social media, and in case studies and testimonials. This license does not extend to draft, unapproved, or compliance-pending content, or to Customer Data that is not publicly published User Content. You may opt out prospectively at any time by written notice to sage@sagecontent.ai.
We do not use Customer Data to train, fine-tune, or otherwise improve any third-party foundation model. Where we transmit Customer Data to a third-party AI provider in order to deliver a feature, we do so under commercial terms that prohibit that provider from training its models on that data.
We may create and use aggregated or de-identified data derived from use of the Services for analytics, benchmarking, and product improvement, provided it does not identify you, your firm, or any individual. Aggregated and de-identified data is our property.
We will maintain commercially reasonable technical, organizational, and administrative safeguards designed to protect Customer Data against unauthorized access, use, loss, alteration, or disclosure. If we become aware of a confirmed unauthorized acquisition of, or unauthorized access to, Customer Data in our custody, we will notify you without undue delay, provide the information reasonably available to us regarding the nature and scope of the incident, and cooperate reasonably with your investigation and with any notification obligations you may have under applicable law or regulation. Our security documentation is available on request, and where required by applicable privacy law we will enter into a data processing agreement with you.
This Section states our entire obligation with respect to the security of Customer Data. No other statement, certification, questionnaire response, or security document creates any additional obligation unless we agree to it in a signed writing. You are responsible for the security of your own systems and credentials, for configuring access within your Account, and for maintaining your own copies and backups of any Customer Data you cannot afford to lose. We are not responsible for loss of or damage to Customer Data caused by you, by your personnel, by a connected third-party platform, or by anyone using your credentials.
Our collection and use of personal information is described in our Privacy Policy.
You may export your Customer Data from the Services at any time during your Subscription and for thirty (30) days following its termination. After that period we have no obligation to retain Customer Data and may delete it, except for copies retained in routine backups or as required by law. You are responsible for exporting and retaining your own copies before that period expires.
Certain features, including scheduling and posting, require you to connect third-party platform accounts and to grant us access to them. By connecting an account, you authorize us to access it and to create, schedule, publish, and manage content on your behalf through it, in accordance with your instructions in the Services. That authorization continues until you disconnect the account or your Subscription terminates.
You are responsible for obtaining and maintaining valid credentials and permissions for each connected account, for keeping each account in good standing, for complying with each platform’s terms of service, and for reviewing and approving content before it is scheduled or published. We are not responsible for platform outages, algorithm or policy changes, account suspensions, credential failures, rejected or removed posts, or account recovery delays, or for any consequence of action taken through access you have authorized.
Third-party platforms and AI providers are not our subcontractors, and we do not control them. Where a third party changes, restricts, or discontinues access to its platform, model, or API, we may modify or discontinue the affected feature under Section 7.
You agree not to:
We may investigate suspected violations and may remove or disable access to any content, or decline any request, that we reasonably believe violates this Section, without liability to you. You will cooperate with any such investigation.
Each party will protect the other’s Confidential Information with at least commercially reasonable care and will use it only for purposes of the relationship. Confidential Information does not include information that is or becomes publicly available without breach of these Terms, was known to the recipient without restriction before disclosure, is independently developed without reference to the discloser’s Confidential Information, or is rightfully obtained from a third party without restriction. A party may disclose Confidential Information where required by law, regulation, or court order, provided it gives prompt notice where legally permitted.
Each party acknowledges that a breach of this Section may cause irreparable harm for which monetary damages are an inadequate remedy, and that the non-breaching party is entitled to seek injunctive relief in addition to any other remedy, without the necessity of posting a bond.
Nothing in this Section restricts our use of aggregated or de-identified data under Section 9.6, or of feedback under Section 8.
THE SERVICES, ALL OUTPUTS, AND ALL RELATED PRODUCTION SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” EXCEPT AS EXPRESSLY STATED IN THESE TERMS, WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, THAT THEY WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT ANY DEFECT WILL BE CORRECTED, OR THAT THE SERVICES OR ANY OUTPUT WILL COMPLY WITH ANY LAW, RULE, OR REGULATION APPLICABLE TO YOU OR YOUR FIRM.
Outputs may contain errors, omissions, inaccuracies, outdated information, or unintended similarity to third-party content, and identical or similar Outputs may be generated for other customers. Outputs are drafts. They are not compliance, legal, tax, investment, or financial advice and are not approved for publication. You must review, verify, and obtain all required approvals for every Output before use or publication.
We make no guarantee, representation, or warranty regarding any result or business outcome from your use of the Services. Without limiting that, we do not guarantee views, impressions, reach, engagement, follower or subscriber growth, or any other social media performance; the generation, quality, or quantity of leads or inquiries; appointments booked, conversion rates, closed business, assets gathered, or revenue; search rankings, algorithm performance, media placement, or platform distribution; or any return on your investment in the Services. Content performance depends on factors outside our control, including market conditions, platform algorithm behavior, audience receptivity, your own responsiveness and follow-up, and your compliance constraints. Any figure, benchmark, case study, or past result we share is illustrative only and is not a prediction or guarantee of your results.
Any turnaround time, delivery target, or support response target we communicate is a goal and not a contractual commitment.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:
You will defend and indemnify Sage and its members, officers, employees, agents, and subcontractors against any claim, liability, damage, loss, cost, or expense, including reasonable attorneys’ fees, arising from (a) your User Content or Outputs you use or publish; (b) your publication, distribution, or use of any content produced with the Services; (c) your regulatory and compliance obligations, including any failure to obtain a required approval; (d) your breach of these Terms; (e) your violation of applicable law or of any third-party right; (f) any third-party platform policy or terms-of-service violation attributable to you; or (g) any claim brought by a client, prospect, employee, or regulator of your firm relating to content created with the Services.
We will promptly notify you of any claim subject to indemnification and will reasonably cooperate in your defense at your expense. You control the defense and settlement, except that no settlement may impose an obligation, payment, restriction, or admission on Sage without our prior written consent. We may, at our own expense, participate in the defense with counsel of our choosing.
We may suspend your access to the Services, in whole or in part, immediately and without liability, where (a) any amount remains unpaid more than ten business days past its due date or a chargeback has been initiated; (b) we reasonably believe you have breached Section 11; (c) your use poses a risk to the security, integrity, availability, or lawful operation of the Services or to other customers; or (d) suspension is required to comply with law or with the requirements of a third-party platform or AI provider. Suspension does not pause your Subscription term, reduce your payment obligations, or entitle you to a refund or extension.
We may terminate your Subscription and these Terms immediately for material breach, for non-payment that remains uncured ten business days after notice, or where required to comply with law.
We may terminate your Subscription for convenience on thirty (30) days’ written notice. If we do, we will refund the prorated unused portion of any fees you have prepaid for the terminated period. That refund is your sole and exclusive remedy for a termination under this Section.
On termination, your right to use the Services ends, unused Editing Credits and Studio Days are forfeited under Section 4.6, and the export period in Section 9.9 applies. Termination does not relieve you of any payment obligation accrued before the effective date of termination.
Sections 1.1, 3.1, 3.3, 4.6, 5.10, 5.12, 5.13, 6, 8, 9.1, 9.2, 9.5, 9.6, 9.9, 11 (final paragraph), 12, 13, 14, 15, 16.4, and 17 through 24 survive termination or expiration.
You represent that you are not located in, organized under the laws of, or ordinarily resident in a country or territory subject to comprehensive U.S. sanctions, that you are not on any U.S. or other government restricted-party or sanctions list, and that you will comply with all applicable export-control and sanctions laws.
Before initiating arbitration, the parties will attempt in good faith to resolve the dispute informally for at least thirty (30) days after written notice describing it is sent to the other party.
Any dispute arising out of or related to these Terms or the Services that is not resolved informally will be resolved by binding arbitration before a single arbitrator in Denver, Colorado, administered by the American Arbitration Association under its Commercial Arbitration Rules. The award may be entered in any court of competent jurisdiction.
The arbitrator will apply these Terms as written and has no authority to award any relief, or any category or amount of damages, that a court could not award under these Terms, including damages excluded by Section 14.1 or in excess of the limit in Section 14.2, or to award relief on a class, collective, consolidated, or representative basis.
Disputes will be arbitrated only on an individual basis. Class, collective, consolidated, and representative proceedings are waived. If this waiver is held unenforceable as to a particular claim, that claim will be severed and heard in the courts identified in Section 19, and the remainder of the dispute will proceed in arbitration.
The existence, content, and result of any arbitration are Confidential Information of both parties, except as necessary to enforce or challenge the award or as required by law.
Either party may bring an action in the courts identified in Section 19, without first proceeding under Sections 18.1 through 18.5, (a) for preliminary or injunctive relief to protect its intellectual property or Confidential Information, or (b) to collect amounts owed under these Terms.
Nothing in this Section limits your ability to report a concern to a government agency or regulator.
These Terms are governed by the laws of the State of Colorado, excluding its conflict-of-law rules and the United Nations Convention on Contracts for the International Sale of Goods. Any proceeding not subject to arbitration will be brought exclusively in the state or federal courts located in Denver, Colorado, and each party consents to personal jurisdiction and venue there and waives any objection based on inconvenient forum.
Neither party is liable for any delay or failure to perform caused by a Force-Majeure Event, provided the affected party gives prompt notice and uses commercially reasonable efforts to resume performance. A Force-Majeure Event does not excuse or delay your obligation to pay amounts owed.
We may update these Terms. Revised Terms will be posted in your dashboard and on our website with an updated “Last Updated” date, and are effective on posting except as set out below.
Material changes, meaning those that reduce your rights or increase your obligations, will be announced at least fifteen (15) days before they take effect by email to the address on your Account and by in-app notice. The notice will summarize what is changing and how to cancel. Continued use of the Services after the effective date constitutes acceptance of the revised Terms. If you do not accept a material change, your sole and exclusive remedy is to cancel under Section 4.4 before it takes effect.
Notice of fee changes is governed by Section 5.11.
Legal notices to Sage must be in writing and delivered by personal delivery, reputable overnight courier with signature required, or email with confirmation of receipt, to:
N2 Content Marketing LLC, d/b/a SageContent
Attn: Legal Department
2959 Wyandot St, Denver, CO 80211
Email: sage@sagecontent.ai
Notices to you will be sent to the email and physical addresses on your Account or Order Form. Notices are deemed given on receipt when personally delivered, two business days after deposit with an overnight courier, or one business day after email transmission if no bounce-back is received. You are responsible for keeping your contact information current, and notice sent to the address on your Account is effective whether or not you actually receive it.
Routine operational, billing, renewal, and Terms-change notices may be delivered as described in Sections 4.3, 5.11, and 21 and are not subject to the delivery requirements of this Section. Either party may update its notice address by written notice to the other.
Standard support is available Monday through Friday, 9:00 a.m. to 5:00 p.m. Mountain Time, excluding U.S. holidays. Submit tickets through the in-app help widget or by email to sage@sagecontent.ai. We aim to respond within one U.S. business day. Response targets are goals and not contractual service levels.
This site is not a part of YouTube, Google, Bing, or Facebook, nor endorsed by them. FACEBOOK is a trademark of Meta Inc. YOUTUBE is a trademark of Google Inc. BING is a trademark of Microsoft Inc.